Resume
About
Seasoned project and program manager with 15+ years of experience. – leading transformational high dollar and complex projects in IT Infrastructure and Software Development with stakeholders that span multiple business units and functional areas in a matrix environment.
Capable of leading in fast-moving environments, a variety of project types for corporations, government, and educational institutes in a multicultural and international setting. Worked alongside different roles and units to define and influence product and project roadmaps and timelines to exceeded customer expectations.
Excel at liaising between business and technical areas to achieve project completions. Able to maintain, understand, and merge the changing needs of customers and users with business requirements, budgetary restrictions and logistical considerations.
Well-versed with creative problemsolving and hands-on experience. An active learner, resilient, stress tolerant and flexible, Ayman’s intellectual curiosity and eagerness to learn new skills encourages him to always acquire roles and projects from different domains and technologies.
Basic Information
Location: Beirut, Lebanon
Languages: Arabic(Native), English(C1), German(A2), French(A1)
Citizenship: Lebanon
Phone Number: +9613445321
Skype: ayman.dayekh
Education
Master of Business Administration (MBA)
Lebanese International University
Bachelor of Science in Computer Science (BSc)
Business and Computer University College
Work Experience
Head of PMO
MindIT · 2014 – Present
- Accountable for the definition, coordination, implementation, control and completion of projects to scope, time, budget as agreed with the Project Sponsor, and in alignment with Company strategic objectives.
- Defined the standards for project management within the company. This included the implementation and sharing of tools and techniques, and applications of project procedures and processes in order to standardize methodologies and realize economies.
- Maintained a comprehensive visibility on the portfolio of opportunities and supporting their prioritization according to business impact and effort required.
- Prepared detailed project proposals and project plans, including executive summaries, statements of work, budgets, risks, schedules, etc…
- Worked in partnership with the finance, sales, and pre-sales departments to develop solid business cases, defining and facilitating the definitions of projects budget, scope, goals and deliverables in collaboration with Sponsors, Vendors, and other Business Partners.
- Managed the execution and implementation of an enterprise data warehouse solution for a national security agency covering 15+ critical federal data source.
- Directed the execution of a project to expand an eLTE network radio coverage. The project consisted of 28 new eLTE sites and 39 microwave links to provide the required transmission connections between existing and new wireless sites.
- Managed the design and build of a data center of 320 square meters. The high-level deliverables were the physical and civil requirements, power and cooling, control room, fire suppression, physical security, raised floor, among others.
Freelance Project Manager
Toptal Inc · 2019 – Present
- Advised on best practices and applied practical and commercial experience to international and remote clients to deliver value in the fields of IT Project Management.
- First Toptal Project Manager in the Middle East.
Senior Business Analyst
Qualizone · 2012 – 2015
- Managed the development team to deliver the first version of a university management system from scratch in less than four months. The system was up and running and students, faculty, and staff started using it.
- Managed development teams for two projects: a QMS automation platform (two years) and a school information system (six months).
- Directly managed the gathering and eliciting requirements, re-engineered business processes, wrote SRS, user stories, and tested scenarios.
- Analyzed clients’ business needs and worked with developers to design and develop effective, simple, and creative automation solutions.
University Instructor
Lebanese International University · 2007 – 2015
- Pioneered LIU’s first online course, taught fully online. This was a personal initiative involving technical requirements, setup, instructional design, and supervision.
- Provided multiple training sessions for different schools about the use of educational technology and alternative delivery methods.
- Applied up-to-date educational methods and strategies, including learner-centered instruction, assessment, evaluation, and collaborative techniques & strategies that address closing the gap in student access and achievement across different courses.
Chief Technology Officer
Lebanese International University · 2006 – 2014
- Established the university’s IT department, with all sub units, that led all aspects of technology development—playing an integral role in the strategic direction, development, and future growth of the university through processes, technology and people changes.
- Created strong partnerships with different schools and departments and drove cross-functional initiatives to link activities, functions and information in new ways to achieve breakthrough improvements in quality and timeliness.
- Took personal responsibility for continuous improvements and transformations to compete more effectively, become more efficient, and to pivot in constantly changing environments.
- Achieved a high level of automation and digitization through deploying a wide range of IT Systems and Infrastructure projects for the university across nine branches inside Lebanon in a structured but dynamic, fast-paced and high-energy environment.
- Benchmarked, analyzed, reported on, and made recommendations for the improvement and growth of the university to facilitate top management sponsorship and decision making.
- Directed IT Department financials, including purchasing, budgeting, business case justifications and cost/benefit analysis for IT spending and initiatives.
- Negotiated vendors, consultants, and service provider agreements.
- Directly managed the development lifecycle of the UMS v2 after acquiring the source code from the development company. The system is currently used by more than 35,000 users (different personas) inside and outside Lebanon.
ICT Consultant
Al Kawthar Secondary School · 2010 – 2012
- Identified the requirements of different ICT projects required by the school including but not limited to instructional technology, network infrastructure, and information systems.
- Prepared the objectives, scope, and sequence for a computer-&-technology course aimed at grade 1 through grade 12. My work was adopted in 14 schools.
- Managed and watched over the execution of different projects implemented in the school during my hiring period.
Project Manager | Business Analyst
Internet Traders International · 2004 – 2006
- Managed a web development team composed of eight people and contributed to projects by handling the scheduling, budgeting, business analysis, change management, and monitoring.
- Masterminded and spearheaded the company’s highest-paid project after one year of employment.
- Managed the design and implementation of networks for two clients which included LAN, domain controller, ISA Server, firewalls, IDS, as well as inter-branch connectivity.
Certificates
- Scrum Fundamentals Certified, SCRUMstudy
- International Project Management Officer — Expert, AIPMO | Association of International Project Management Officers
- Project Management Professional, PMI | Project Management Institute
- Certified Ethical Hacker, EC-Council
- Microsoft Certified Professional, Microsoft
Languages
- Arabic (Native)
- English (C1)
- German (A2)
- French (A1)